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Terms & Conditions

Placing orders

All orders placed are subject to confirmation and acceptance by Joseph Parsons Nominees Pty Ltd., this includes the Eway orders, eg. direct deposit etc. To minimise errors and improve efficiency, orders should be placed using our on-line E-Commerce ordering system whenever possible. Other forms of ordering are not accepted. If you are having difficulties ordering off our site, we can be contacted on Despite our web site being directly connected to our inventory system, quantity in stock displayed on our web site should be considered as an indication only. If we are out of stock of an item we will contact you and advise you of the estimated time of delivery if this available. If it is not available at the time of ordering we will advise the estimated delivery time as soon as it becomes available. If you are not prepared to wait for items on backorder you may elect to cancel the order and we will make a full refund of any monies paid. Any attempt to cancel an order must be made as soon as possible. Cancellations attempted after shipping will result in the transaction being considered as a returned item and will be subject of the conditions as set out in our refund policy. Cancellations may be communicated by email.


Payment can be made via Eway, on-line banking transfer or monthly invoice. Despatching of goods where the payment terms selected is by pre-payment is subject to clearance of payment. This includes direct deposits. Delivery is performed via Courier or Australia Post. Delivery to major Australian capital cities is as per Australia Post delivery times however please allow 5 to 10 days for delivery. The title of the goods supplied does not pass to the customer from Joseph Parsons Nominees Pty Ltd. until the full amount is paid to Joseph Parsons Nominees Pty Ltd.


Joseph Parsons Nominees Pty Ltd. will make every effort to deliver on time. However, we shall not be held liable for delay or lost shipment. Customers are responsible to have someone at the delivery address to sign for and accept the delivery. If the customer is unavailable and cannot accept their goods then the majority of the time the Postal Service will leave a calling card to collect your delivery from your local post office. Tracking of order delivery When your order is shipped you will be sent an E-mail confirmation of the order status. If you would like your order to be sent with tracking then we can be contacted to provide this additional service


Due to changing market forces and other extenuating circumstances that affect product availability, and price stability we reserve the right to withdraw any product we advertise and change prices without notice. Information contained throughout the web pages and in our database is believed to be accurate and reliable at the time of publishing. There may be misprints, human errors, and omissions. We reserve the right to make changes and corrections in prices, products, and specifications without notice. Images displayed on this web site should be regarded as illustrative and informational purpose only.

Safety Warning

When ordering from our zoo catalogue, please note the following.

Many of our items are constructed from materials specifically for the following Phyla: –
Pachyderms (Elephants).
Ungulates (Hoof stock and horses).
Marine mammals.
Primates, including monkeys.

Interchangeable Items For Use By All Animals

Items such as balls, feeding tubes and hammocks, are suitable for most animals, no matter how large or small.

Using Balls

Caution is advised only on size of the ball, and the size of the animal’s mouth, if you can fit it inside the mouth of the animal, then it is too small for the designated animal , and problems could arise!

P.E.T Braided Rope

Larger items constructed for specific Phyla, that have a content of PET braided rope, these are mainly in the UNGULATE, HORSES, (DONKEY) URSIDAE (BEARS)

The Above Items Are UNSUITABLE For Carnivores

The reason being that the retractable claws, CAN BECOME TANGLED within the fibres of the braided rope!

Should you wish to use any of these items ON Carnivores, please contact us at Aussiedog, as in some cases we can modify them by exchanging the rope with a 6 to 8 mm stainless steel chain, thereby Negating the problem of using the braided rope. And the animal becoming entangled.

Aussie Dog Website

This website is operated by the Joseph Parsons Nominees Pty Ltd (“Aussiedog”). Joseph Parsons Nominees Pty Ltd provides this website as part of its overall service to you. By accessing or using any of the content, information, data, text, graphics, photographs and other materials (“material”) on this website you agree to these Terms of Use. If you do not agree, you should not use this website. In addition to these Terms of Use, your use of certain services or parts of this website may be subject to specific and additional terms. Since you are also bound by these additional terms, you should review them where they are provided on this website. The specific terms take priority over these Terms of Use to the extent of any inconsistency. These are the current Terms of Use and they replace any other terms of use for this website previously published on this website. Joseph Parsons Nominees Pty Ltd may at any time vary the Terms of Use by publishing the amended Terms of Use on this website. You accept that by doing this, Joseph Parsons Nominees Pty Ltd has provided you with sufficient notice of the amendment. By continuing to access or use any Material on this website after any amendment, you confirm your agreement to these Terms of Use, as amended.

Supported Browsers

This website has been designed for optimal performance with the following browsers: Microsoft Internet Explorer version 7 or above Safari Version 3 or above Mozilla Firefox version 3 or above.

Links to Other Websites

The website may contain links to other websites operated by third parties (“third party websites”). Those third party websites are not under the control of Joseph Parsons Nominees Pty Ltd, and Joseph Parsons Nominees Pty Ltd does not endorse and is not responsible for any material on, or linked to from, third party websites (“third party material”). In particular, and to the extent permitted by law, Joseph Parsons Nominees Pty Ltd makes no warranties or representations regarding the quality, accuracy, merchantability or fitness for purpose of third party material or products or services available through third party websites; or

That third party material does not infringe the intellectual property rights of any person. Joseph Parsons Nominees Pty Ltd is not authorising the reproduction of third party material by linking material on this website to third party material.

Software Downloads

Any software that is available to download through links from this website is a third party product unless otherwise indicated. Your use of that software may be subject to a licence agreement between you and the software owner. To the extent permitted by law, Joseph Parsons Nominees Pty Ltd accepts no liability in respect of such third party software and Joseph Parsons Nominees Pty Ltd provides no warranty and gives no endorsement in respect of such products or any party connected with them. If you have any feedback or suggestions concerning this software, please contact us.

Trademarks, copyright and linking to this website

Except where necessary for viewing material on this website on your browser, or as permitted under the Copyright Act 1968 (Cth) or other applicable laws or these Terms of Use, no part of material on this website may be uploaded to a third party, linked to, framed, reproduced, adapted, performed in public, distributed or transmitted in any form by any process without the specific written consent of Joseph Parsons Nominees Pty Ltd. Please contact us if you would like to place a link to any part of this website. Liability and complying with laws To the maximum extent permitted by law, and except to the extent expressly specified or referenced in these Terms of Use, Joseph Parsons Nominees Pty Ltd is not liable (whether in contract, tort, under statute or otherwise) for any loss, damage, or expense (including special, indirect or consequential loss, loss of profit or revenue, loss of use, legal costs and defence or settlement costs) that you or any other person incurs arising directly or indirectly out of or referable to material on this website or to third party material. Liability of Joseph Parsons Nominees Pty Ltd for a breach of a condition or warranty implied by law or otherwise, and which cannot be excluded, is limited to the maximum extent the law allows.
You must comply with all laws in relation to your access or use of Material on this website, including laws of the country in which you reside or from which you access this website.


Joseph Parsons Nominees Pty Ltd is not responsible for any error or omission on this website and reserves the right to make changes without notice. Joseph Parsons Nominees Pty Ltd does not guarantee that this website or third party websites will be free from viruses or that access to this website or third party websites will be uninterrupted.

The website of does not automatically capture or store personal information, other than logging your IP address and session info such as the duration of the visit and the type of browser used. This is recognised by the Web server and is only used for system administration and to provide statistics that our team of professionals uses to evaluate use of the site. At times, we may use cookies for collecting user information from the site. You can adjust your browsers settings and ask for a prompt before you choose to accept or decline a cookie. However, you cannot use Aussiedog website without accepting session cookies. You may be asked for personal information, for example, if you want to communicate online with our team of professionals, place an order or set up an account. In each case we will only use the personal information you provide to respond and deliver the services you have requested. Any such information may also be used by our team for statistical, research or other purposes.


The agreement set out in these Terms of Use and your access to this website may be cancelled at any time by Joseph Parsons Nominees Pty Ltd without notice. All restrictions, licences granted by you and all disclaimers and limitations of liability by Joseph Parsons Nominees Pty Ltd will continue after cancellation.

General Any part of these Terms of Use must be read down to the extent necessary to prevent that part or these Terms of Use being invalid, voidable or unenforceable in the circumstances. Despite that reading down, if a part of these Terms of Use is still invalid, voidable or unenforceable, and if the part would not be invalid or voidable if a word or words were removed, then that word or those words will be deleted, and the rest of these Terms of Use will continue to be fully enforceable. A right of Joseph Parsons Nominees Pty Ltd under these Terms of Use may only be waived in writing signed by Joseph Parsons Nominees Pty Ltd. You represent and warrant to Joseph Parsons Nominees Pty Ltd that you are at least 18 years of age and otherwise have the power, authority and capacity to agree to these Terms of Use with Joseph Parsons Nominees Pty Ltd. These Terms of Use and your use of this website are governed by Victorian law. Any rights not expressly granted in these Terms of Use are reserved by Joseph Parsons Nominees Pty Ltd.

Terms and conditions agreement of sale The use of this site is governed by the TERMS AND CONDITIONS AGREEMENT OF SALE as set out below. Your use of this site and/or purchase from Joseph Parsons Nominees Pty Ltd. indicates your acceptance of these terms and conditions. Joseph Parsons Nominees Pty Ltd. reserves the right to make changes to this web site and these terms and conditions at any time without prior notice.

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